I have questions about the Champ'd Up: Slam Down card game

What is Champ'd Up: Slam Down?

Slam Down takes all the excitement of Champ'd Up, and brings it into the real world as a customized, 2-player combat strategy card game! Go head to head with custom-printed cards featuring art you and your friends created in Champ'd Up, to determine the ultimate champion. This original game was specially designed by Sam Strick in collaboration with the Jackbox Games.

How do I play the game?

You'll need one deck of Slam Down cards, and at least one friend, to have everything you need to start playing. All the rules are available both online and as a downloadable PDF at the Slam Down website! We also have a How to Play video with narrated instructions, which you can view at the site or directly via YouTube here.

Where can I buy a Slam Down card game deck?

You can purchase a custom deck with champs from games you've participated in via the Past Games menu on jackbox.tv. If you're unsure how to do that, read this article for more on how to access past games. This will work for past Champ'd Up games from before the game was launched, too! Please note that games are not kept indefinitely, however, so this will only work for games you can see in Past Games on your controller.

You can also purchase a starter deck, featuring champs created by the Jackbox team, at the Slam Down website!

How long will it take to get my custom deck?

Because all Slam Down decks are custom printed to order just for you, please allow 3-4 weeks plus shipping time to accommodate any possible delays in production time due to volume, or shipping delays outside of our control.

I want to cancel my order, what do I do?

Open a support ticket with us or email support@jackboxgames.com ASAP, and we'll do our best to assist you. However, please be aware that this is custom printed merchandise which is made to order, and our window between your order being placed and production starting is extremely small. We may not be able to cancel your order for you, and we cannot accept returns on custom merchandise.

I ordered a deck, but I have a problem or question that isn't here. What do I do?

Open a support ticket with us or email support@jackboxgames.com, and we'll assist you.

I'm outside the US, how can I purchase a deck?

We are working hard on making Slam Down available to as many customers as possible. Currently, shipping is available to: United States, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Portugal, Spain, United Kingdom, Austria, Belgium, Denmark, Finland, Greece, Hungary, Norway, Poland, Sweden, Switzerland.

We welcome feedback from players in other countries who'd be interested in purchasing.

I've received my deck, but some of my champs are missing! Why?

Currently, the available decks only include the top 15 champs from any given game. The selection is not random, so it will be the same every time you order a deck (if you and your friends buy decks from the same game, you'll all receive the same 15 player-drawn champs). We understand you may wish to collect all the champs from your games, and we're looking into some alternatives. NOTE: If your game does not have enough players to generate 15 total champs, don't worry - you'll still receive a full deck, with some extra-special cards!