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  1. Jackbox Games
  2. Technical Support
  3. Technical Support

Technical Support

  • Supported Browsers for jackbox.tv
  • How to find previously purchased games and reinstall on Amazon Fire Stick
  • I'm having trouble navigating a game with my Apple TV remote
  • I'm having frame rate issues or the game is running slowly
  • I'm having trouble with the Steam installer on a Mac
  • How to clear controller browser cache / cookie / browser data on mobile phone devices
  • Signing Into and Out Of Playstation Network or Xbox Live
  • How to find and clear save data on Mac
  • Do you offer customer support over the phone?
  • What if I encounter trolls while playing Jackbox Games titles?
  • How do I force stop or clear the cache on my Amazon Fire or Android TV device?
  • How do I restart or reboot my console or streaming device?
  • Airplaying / Screen Mirroring from an iPad
  • My game keeps crashing! What do I do?
  • How to Install External Storage on the Amazon Fire TV Stick
  • I'm having trouble connecting my device to the game
  • How to whitelist and resolve issues in anti-virus software and firewalls
  • I'm having trouble connecting to the Jackbox servers
  • How to clear, remove, or delete your Steam PC save data
  • What are the system requirements for Jackbox Games products?
Jackbox Games
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